New Platform Launch

Complete Operations Support for Retail

Your complete knowledge base for every part of your retail operation — from visual merchandising to inventory management, customer service excellence, shrink prevention, staff training, marketing and more. Ask it anything.

10 hours/month support
All features included

Ask Retail Support Anything:

  • 1.Create a planogram for seasonal displays using current inventory.
  • 2.Write a mystery shopper checklist for my store team.
  • 3.Give me a daily opening and closing checklist for retail staff.
  • 4.Design a profitable product mix for increased margins.
  • 5.What's a simple way to reduce shrinkage and stock loss?
  • 6.Write a 5-minute team briefing for staff before opening.

Plus countless more across sales floor, inventory, labour, merchandising and customer service.

Everything your operation needs — all in one place

Retail Support is your always-on partner for the operational tasks that actually move the needle.

Inventory & Margin Support

Turn stock into profit with clear pricing strategies, margin targets and product mix optimization.

Visual Merchandising

Create compelling displays, planograms, and layouts that drive sales and enhance customer experience.

Store Operations

Daily routines, opening procedures, stock checks, and operational readiness for peak trading.

Customer Service Excellence

Customer journey mapping, service scripts, complaint resolution and building loyalty.

Labour, Stock & Shrink Control

Practical strategies to reduce losses, optimize staffing and protect margins without compromising service.

Training & Development

Quick, effective training modules for retail teams. No jargon, just what actually works on the shop floor.

Real Questions, Real Answers

Ask it anything. Seriously — anything.

From merchandising to compliance, from rotas to promotions, from shrink control to customer engagement. Retail Support is your complete retail knowledge base.

Q1:Create a planogram for seasonal displays using current inventory.
Q2:Write a mystery shopper checklist for my store team.
Q3:Give me a daily opening and closing checklist for retail staff.
Q4:Design a profitable product mix for increased margins.
Q5:What's a simple way to reduce shrinkage and stock loss?
Q6:Write a 5-minute team briefing for staff before opening.
Q7:Turn my supplier price list into high-margin product selections.
Q8:Help me plan a promotional event for the holiday season.
Q9:How do I train new retail staff on customer service excellence?
Q10:What should my labour % target be for a busy retail store?
Q11:Create a visual merchandising plan for the store window.
Q12:How can I improve stock rotation and reduce wastage?

Built for every retail environment

If you serve customers, manage stock or run a retail team, Retail Support can support you.

Fashion & Apparel
Convenience Stores
Specialty Retail
Department Stores
Electronics & Technology
Home & Garden
Health & Beauty
Multi-Site Operators

What operators are saying

"This has become our go-to problem solver. From merchandising to labour to customer service, it just gets how retail works."

T

Tom

Independent Store Owner

"The margin support alone paid for itself in the first week. We've improved profitability without compromising our product range."

S

Sarah

Specialty Retail Manager

"Our team actually enjoys using it. Training is faster, more consistent and doesn't feel like a lecture."

M

Mark

Multi-Site Retail Director

Available 24/7

Simple, predictable pricing. Built for real operators.

Retail Support is priced so it's cheaper than hiring another manager — but available 24/7. Every plan includes a minimum of 10 hours of operational support per month, plus access to the full toolkit.

View Plans
Trusted Partner

Part of The Retail Support Group

Retail Support is built on years of real-world retail experience. It's designed for retailers who want clear, simple, practical support — not 40-page reports or corporate jargon.